Aboriginal Community Owned & Managed

News & Events

How Do I Make a Repair or Maintenance Request?

Posted on 30 Sep 2021

Incidents that require repairs or maintenance can occur at any time, so it’s important to know how to request maintenance and repairs. If you live in a home managed by SEARMS and you need to report repair or maintenance issues, we’ve created a quick summary of your options below.


Quick Reference Guide


We recommend you first read through our Repairs and Maintenance Quick Reference Guide (updated January 2019). This guide will assist you with logging your request and will help you categorise your maintenance issue.


During Office Hours

(Monday to Friday between 9am-5pm)

For all maintenance and repair requests during office hours, please contact SEARMS directly. We recommend contacting us using our freecall number first before trying your nearest office:

Freecall (from landline)
1800 138 425
Batemans Bay
(02) 4472 2644
Canberra
(02) 6185 4471


If your request is not urgent, you can email your request to:
operations@searms.com.au


After Hours & Emergency Assistance


If you require after hours or emergency assistance, please contact an approved emergency trades-person in your location from the list below (updated March 2021):

Location Plumber Electrician
Batemans Bay, Mogo & Moruya Lincoln’s Plumbing
0427 729 859
Quinton Electrical
0419 793 104
Bodalla, Narooma & Wallaga 1. Betteridge & Sons
0418 287 500
2. Damien Rotumah
0451 984 131
Narooma Electrics
0413 833 310
 Bowral & Mittagong Greenough Plumbing
0422 222 560
Power By Watts Pty. Ltd
02 4868 2834
 Goulburn A & J Plumbing
(02) 4822 6305
Stephen Yeadon
0418 483 492
 Nowra MCH Maintenance Group
0478 669 552
MCH Maintenance Group
0478 669 552
 Queanbeyan Greaney and Sweaney
(02) 6297 1432
0423 548 796
Gus’s Electrical
0418 110 187
 Ulladulla J&T Dale Plumbing
1300 199 291
Dix Electrical
(02) 4423 0484
 Yass Greaney and Sweaney
(02) 6297 1432
0423 548 796
Jasique
0439 536 207
0431 602 469
 Young Taylor Plumbing
0429 834 277
K & R McGovern Group
0423 876 747


Police/Ambulance/Fire – 000

NSW SES (emergency storm repairs) – 132 500