There are multiple ways to log your maintenance/repairs requests:
1. Scan the QR Code and follow the prompt; or
2. Email to maintenance@bricksandagent.com; or repairs@searms.com.au; OR
(in emailing SEARMS, please provide us details of the issue along with photos or video)
3. Call our offices during business hours (Monday to Friday 9 am to 5 pm) on:
- Freecall from landline 1800 138 425
- Batemans Bay/Canberra 02 4472 2644
4. For after hours and emergency assistance, contact an approved emergency trades-person in your location see 2023 July Emergency Trades numbers
NOTE: Bodalla Aboriginal Housing Corporation (BAHC) tenants MUST use BAHC approved tradesperson list 2024 Jul BODALLA AHC TENANTS ONLY Preferred Contractors
We have also put together the Repairs and Maintenance FAQ to assist with logging your request.
Other emergency numbers:
- Police/Ambulance/Fire: 000
- NSW SES: 13 25 00 (Storm/flooding)
BAGIINDJ MANA (Bagiindj Mana means: Clever hands)
For yard & minor maintenance request please email bms@searms.com.au